Online retailers face a return rate over 20%, compared to their brick and mortar counterparts who have a 9% return rate.
In addition to higher return rates, the costs associated with returned apparel are also significantly higher.
In an effort to combat apparel's share of the $260 billion returns industry, eRetailers are leveraging advancements in AI technology.
Finding innovative AI solutions to personalize the online shopping experience for consumers can lower eRetailers returns rate, and strengthen their bottom line.
To learn more about how AI is reducing returns, download the whitepaper.